The new Qwerkywriter S has lots of new features and it can be demanding on your battery usages. Here are some high level tips for you to converse your battery if you are using the Qwerkywriter S wirelessly.
Be sure to set IN BLUETOOTH mode ( Press the USB/BT Toggle button to be “in” Bluetooth mode) Then set the Battery Sleep timer to 10M (10 minutes) by pressing FN+F8. This will ensure that the Qwerkywriter S can enter a battery sleep mode after 10 minutes of non-activity.
2. You can also turn the Power Switch “OFF” when you are not using the Qwerktywriter S for an extended period of time.
We support volume control on the iOS but not page scroll. Page scroll is not supported on iOS in general because it was developed as a touch UI OS. On Android, both volume and page scroll is supported!
Some have noticed that, when the Qwerkywriter S is used with a device running iOS, the keyboard goes into sleep mode after 1 min. If this setting is proving inconvenient to you, then using the Qwerkywriter S in USB mode may help.
Purchasing the adapter below will allow you to use the Qwerkywriter S cable to connect the keyboard to any iOS device with a lightning port.
4) connect the provided micro USB to USB cable to the Lightning Adapter.
*Some iOS device will pop up an "error" saying there is insufficient power. But usually you can work through this by dismissing this error.
This cable adapter will support iOS version 9.3.5 and newer.
The cable that connects the Qwerkywriter S through USB and simultaneously charges the keyboard as well. So give your Qwerkywriter S a full charge before you plug the cable into your iOS device. This will prevent the Qwerkywriter S from draining the iOS devices battery. If your keyboard has a full charge it won't take any charge from your iOS device.
If your battery life is still to short try these tips:
⁃ Reduce the screen brightness
⁃ Disable one or more features Bluetooth, WiFi, or Cellular
Note that while you use USB mode with iOS this key shortcut will not function, FN + F12 for home button
The Qwerkywriter® S was developed as a cross-platform compatible keyboard so some key locations are slightly different from operating system to operating systems.
Our "qwerky logo" doubles as the COMMAND key on MacOS and WIN key on Windows. If you want the WIN key in the traditional location on Windows devices, there is simple remapping software that can be used to remap the location of these keys, such as Sharpkeys(see link below). Once you have remapped these keys in the program you can swap the physical keycaps (pictured below).
Here is the link to download SharpKeys 3.7 for Windows 10.
The Qwerkywriter® S was developed as a cross-platform keyboard so not all functions are etched and labeled on the function keys and they operated slightly different from WIN, OS, iOS, and Android. Generally, the F1 keys should function normally with their respective OS's. For example, F1 and F2 is defaults to the the Brightness Control on the MacOS and Volume Controls on WINs
But depending on if you are using a laptop, if you have a touchbar, depending on your OS versions, F1 functions may vary slightly.
Microsoft just had a major update to Windows 10. This new version is called the Creators Update. However, this new update has caused an issue where a PIN, or passcode, is not being generated. This is preventing some from finishing the setup. Below are steps you can try to generate a PIN and get connected.
Steps to Generate PIN
Go to Setting > Devices > Printers & Scanners
At the bottom select Devices and printers (a new window will appear)
In upper left corner select Add a Device
Make sure your Qwerkywriter is on and in pairing mode. Pairing mode is enabled with a press of the button on the back near the charging port. Your middle green LED will blink indicating pairing mode is active.
Select Qwerkywriter and click Next
There will either be a passcode generated or the option to click "try entering a passcode on it”
If ”try entering a passcode on it” is shown, click on that. This should generate a new passcode. You can now type this PIN on the Qwerkywriter followed by the ENTER key.
These steps may need to be tried multiple times to get the Qwerkywriter connected.
If you try these steps and you still can't get your Qwerkywriter to connect please email firstname.lastname@example.org for further assistance.
Here is a quick tip to remapping the ALT (OPT on the MAC) and our QwerkyKey (CMD on MAC) so they are in the right positions.
MY QWERKYWRITER HAS THE QWERKYKEY SWAPPED AND MAPPED TO CMD KEY
So on my Qwerkywriter, I have these swapped when I'm using my Qwerkywriter on my iMac.
It's easy to switch these keycaps out since they use standard mx stems. Just be sure to becareful when you pull and push these back in since the stems are delicate.
Once you swap these out, you have to tell the MacOS to behave this way. This is set in under System Perferences, Keyboard Section
CLICK ON THE MODIFIER KEYS
Once you are here, switch the settings to look like the pic below
Now you are set! The QWERKY Key is positioned next to the SPACE BAR and will behave like the Apple CMD key!
Hope this helps!
UPDATE - It appears as though the COMMAND and OPTION setting reset once the Qwerkywriter either goes to power save mode or you turn it off. This looks like an odd BUG or a "feature" in the MacOS. We will look into how to permanently have this in place so stay tuned! Thanks for your patience! :)
The current work around is to go to this page and keep setting the Option to Command and Option to Command for now. Definitely annoying but we'll keep you posted on an update soon!
Here is an update to address customers using Bluetooth Dongles or planning on using Bluetooth Dongles. We highly recommend WIN10 for all PC users.
UPDATE: Multiple Bluetooth Transmitters in WIN10/WIN7 can cause disconnect issues after a WINDOWS update. You need to disable your old bluetooth transmitter or built in transmitter manually under DEVICES Manager in WIN10/7
Please be aware that when you have multiple bluetooth transmitters, for example for those of you had bought a DONGLE, or if you had a recent WINDOWS System update that caused your QWERKYWRITER to experience disconnect issues, please read the following tips.
What you may have to do is DISABLE your old Bluetooth transmitter (most likely the one that's built in rather than the new DONGLE you purchased) in DEVICES Manager.
Sure sign tale that something has gone wrong is seeing the YELLOW ! mark next to one of your bluetooth transmitters.
This means you may need to manually disable the OLD bluetooth transmitter and the QWERKYWRITER should function normally.
Below is an example of ASUS bluetooth transmitter disabled (one that's built in to the motherboard) in lieu of the BROADCOM Bluetooth 4.0 Amazon "Pluggable" Dongle.
This allows the Qwerkywriter to function normally without having disconnect issues, especially after you reboot your computer. Or after your Qwerkywriter or PC goes to power sleep mode.
We are aware of an issue with certain WIN machines where turning off and turning back on the Qwerkywriter after WIN machine goes to POWERSAVE mode is the only way to re-establish connection. Sorry for the inconvenience and we will let you know if we have an update incoming.
Avoid using USB Hubs to put your dongle if possible. We've found that this can interfere with wake function on WINDOWS. Try to put the dongle directly on to the computer or on the motherboard.
If your computer is having trouble finding the Qwerkywriter, try to hold the "connect"button on the back of the Qwerkywriter for a full 1-2 seconds and let go. Qwerkywriter will then go into "pairing" mode and often will show up as a new Keyboard on your device.
WIN 10 Powersave mode can interfere with customers using External Bluetooth Dongles. In order to make sure the Qwerkywriter can stay connected and WAKE the WIN 10 device, be sure to DISABLE the USB selective suspend setting under Power Management section in your WIN 10 Control Panel.
BLANK PASSCODE FRUSTRATIONS
We've been trying to get to the bottom of this issue where some users where they see a "Same Passcode" issue. No one ever actually writers these randomly generated bluetooth Passcodes so it can be very frustrating not remembering what it is.
When you accidentally or deliberately press the CONNECT button on the Qwerkywriter, repeatedly to a Qwerkywriter that is already Paired, sometimes your Qwerkywriter will stop functioning because it puts the Qwerkywriter in to PAIRING mode. This can cause some havoc with connectivity.
If you are having trouble and see this screen, try to click on the "try entering a passcode on it" That SHOULD generate a new passcode you can now type on the Qwerkywriter (followed up the ENTER) button. And this should RePair the Qwerkywriter.
The problem is that even if you remove the device and try to "re-pair" the Qwerkywriter, because WIN 10 remembers your specific Qwerkywriter, it will still give you this "blank" passcode screen. However, it looks as though WIN 10 finally updated this some time ago where you if click the "Ok, try entering a passcode on it" - WIN 10 will generate a new passcode for you to enter. This should resolve the issue.
1. Goto the right lower corner and find the Bluetooth icon button.
2. When you click on the Bluetooth ICO, this menu will show up. Click on the Add a Bluetooth Device
3. Be sure your QWERKYWRITER is fully charged and that you have switch the QWERKYWRITER to ON. Then press the CONNECT button behind your QWERKYWRITER. Also make sure your QWERKYWRITER isn't too far from your device. Another thing is make sure you have Unpaired and REMOVED the QWERKYWRITER from any other Bluetooth device you have paired with - such as your iphone or other device!
The QWERKYWRITER should immediately show up.
4. Some of you have reported not seeing this passcode. If you don't there is something wrong. Turn off your QWERKYWRITER and possible reboot your machine.
When you see this passcode type them in - carefully. BE SURE to press ENTER after you press the code.
5. Now you are all set to write your next epic novel! or some forgettable facebook post. Either way, it's super fun with the QWERKYWRITER, no? Yes! it is! :)
As always, if this doesn't solve your issue, feel free to ping email@example.com and someone will be with you!
In order to properly map the UK layout Qwerkywriter with you mac, you have to make sure your have a British PC layout added from your Keyboard control panel under the System Preference settings. This will ensure that you're Qwerkywriter is fully compatible and will properly give you access to keys like @ and " keys.
First goto the Keyboard Section on the MAC
Then Add British -PC
You should now see your proper layout.
Now select the British PC layout and you should be all set. Should you go back to another keyboard (why would you?) but if you did, you can switch back to the layout that matches your hardware Keyboard layout.
On the IOS (iPad/iPhone), our friends at Apple has put up a very helpful section on how to add multiple layouts to support your UK Qwerkywriter!
UPDATE - Please contact firstname.lastname@example.org about how to receive a replacement battery should we find it necessary!
The Qwerkywriter has one of the long lasting batteries for many months of use with out the need for recharging. But should your battery ever go bad, it's a simple process for you to replace the battery.
Tools you will need
Flat Plastic Card (old credit card will do)
Flat Head Screw Driver
High Quality Philips Screw Driver
Remove the Screws - Please use a HIGH QUALITY Screw Driver. Using cheap dull screw driver can damage the Qwerkywriter screws permanently striping the thread. Sometimes using a flat head and gently twisting it can also work, instead of a Philps.
Then gently remove the battery. It's got a sticker to hold it in place. You may need to use a credit card or a flat plastic object to remove it. Try to NOT use metal screw driver as you may scratch the Qwerkywriter.
Don't pull too hard since it's still attached to a socket!
The battery cables are inside a 2 pin socket - you have to gently wiggle them out. Don't pull directely. Just gently wiggle side to side and it should come right off.
Now grab your NEW battery
The trick here is to get the socket lined up. Please note the GROOVE on top. That side is UP.
Gently line it up and stick it in. You may need a flat head screw driver
Now you are done! Carefully screw back in the back plate. It should last many many years! :)
Due to production challenges, at this time we don't fully support German (QWERTZ) and French (AZERTY) layouts physically, especially legends and such. But there are still ways to use the Qwerkywriter UK/ISO version in German and French with some modifications.
First the Qwerkywriter's switches allow keycaps to be swapped and moved around.
Then depending on your OS, you have to tell you computer or iPad to recognize this physical change.
On the Mac, it's quite simple. Goto the KEYBOARD control panel under System Preferences
Then Add Your Language
Then either you can click the top to switch your language or use a shortcut command to swap between languages on the FLY.
Selecting the CMD+Space will allow you to switch between languages quickly.
For iOS it's even simpler
Add your language under General/ Languages & Region
Then select your language. If you wish to swap between languages, simply hold CTLR+SHIFT+SPACE Bar will bring up the option to switch your languages on the fly.
Hope this helps you guys and thanks again for your support and patience!