Please writer to SUPPORT@QWERKYTOYS.COM for all your support inquiries! Thank you!
UPDATE: We currently have a firmware update on this issue so if you purchased your Qwerkywriter prior to May of 2016, please contact us at email@example.com if you'd like to update your firmware.
A number of folks have commented on the Qwerkywriter auto-sleep functionality. We wanted the Qwerkywriter's battery life to be long lasting as possible. Furthermore, we wanted the Qwerkywriter's internal battery to last as long as possible without servicing them. This meant putting a 5:00 minute auto-sleep feature so that if you are away from the keyboard for more than 5 minutes, the Qwerkywriter will stop transmitting and go to low-power mode, require a simple tap on the key to "wake" from it's sleep.
We recognize that some folks want to disable this feature especially when paired with a desktop device. Unfortunately at this time, this isn't possible without internal fixes including a firmware update. We are working towards a possible solution but this isn't an easy one. We certainly don't want to introduce more problems than it fixes, including battery drain and other complications.
In the next coming months, we will update you on this issue and find away to address this issue. So we appreciate your patience and continued understanding!