- Shipping Terms
Please indicate which keycap you need in the box; if you are not sure, you can describe the location or email support@qwerkytoys for assistance.
Please also indicate if you have a language layout other than US English. Please note that we do not offer Gold keycap options for non-US layouts.
The parts came as promised. I love this product and I’m trying to keep it in top shape. The left arrow key was damaged so I was able to replace it.
Hi! I love your products! However I asked for the alt key and received an atom key instead. Not a big deal but it definitely was the wrong key.
Anyway, in the future, I would love to see entire sets of keys for sale on your website . Especially the gold keys. I understand they were limited to just the gold keyboard but man, you guys would make a killing on selling just the caps.
I found the Qwerky writer after putting it away for a while missing a key and not knowing if they were still around anymore. To my surprise they were. Getting the replacement key was fast and shipping was super quick. Thank you
The Qwerkywriter has been a tremendous aid to my writing in the years I've had one. The speed with which my order was fulfilled, and quality of the replacement part (as high as the machine itself), confirmed my view that I'll be a lifetime customer.
I ordered 6 replacement keycaps includinv the space bar. They sent the correct one every time, it fit perfect, arrived within a cxouple of days, and only cost $5.00 each (including ther space bar). I could not be more satisfied.
For Domestic customers (within the USA):
Unless noted, in stock orders ship within 1 to 2 business days. Most ground shipments take on average around 1-7 business days from the time it ships depending where you're located. (We ship from northern California)
For next day or 2 day shipments, we will still need 1 to 2 business days to process the order and for the carrier to pick up the package.
Without the shipping warranty, Qwerkytoys, Inc. is not responsible for lost or stolen packages. A shipping Warranty is available at checkout that will cover lost or stolen packages. (this coverage is provided by Guardia1).
For International customers (outside of the USA):
Unless noted, in stock orders ship within 1 to 2 business days. For any shipments, we will still need 1 to 2 business days to process the order and for the carrier to pick up the package.
Please note that you are responsible for all VAT (for EU customers), customs, duties, and taxes and that is NOT included with the shipping cost. Taxes and duties will be due prior to delivery.
To calculate possible duties and taxes, please visit:
To calculate VAT charges (for EU customers only), please visit:
Any package that is returned to us for non-payment of duties and taxes will be charged accordingly (includes duties and taxes and shipping costs both ways) before any refund will be processed.