When will my order ship?

We normally ship same day or next day depending on when your order comes in.  If you need your order by a particular date, we have many different shipment methods to choose from. Our shipping cut off time is 2:45 pm PST.

Do you ship internationally?

Yes!  We ship worldwide!  Shipping cost and options will show after you enter your address in the cart.  Please note there can also be separate taxes/duties you may have to pay once it arrives in your country.

Where is my package?

We always send a tracking number with your order.  Please use your tracking number to track your package. 

I got charged taxes/duties on my order.  I thought the shipping fee paid for that?

Unfortunately we do not pay for taxes/duties.  Shipping fee only pays for shipping to your country.  UPS shipping is our preferred method for international shipping.  They will contact you by phone before delivering your shipment.