When will my order ship?
We ship within 1 to 2 business days, most orders are processed within 24 hours. Express shipping options will speed up your shipping time but we still need 1-2 days to process your order and have the carrier pickup the package, please keep this in mind if you are trying to get something by a certain date.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping cost and options will show after you enter your address in the cart. Please note there will also be separate taxes/duties you may have to pay once it arrives in your country - we do not collect these import fees, they will be paid to UPS before delivery.
Where is my package?
We always send a tracking number with your order. Please use your tracking number to track your package.
I got charged taxes/duties on my order. I thought the shipping fee paid for that?
Unfortunately we do not pay for taxes/duties. Shipping fee only pays for shipping to your country. UPS shipping is our preferred method for international shipping. They will contact you by phone before delivering your shipment.