Order and Shipping
When will my order ship?
We normally ship same day or next day depending on when your order comes in. If you need your order by a particular date, we have many different shipment methods to choose from. Our shipping cut off time is 2:45 pm PST.
Do you ship internationally?
Yes! We ship worldwide! Shipping cost and options will show after you enter your address in the cart. Please note there can also be separate taxes/duties you may have to pay once it arrives in your country.
Where is my package?
We always send a tracking number with your order. Please use your tracking number to track your package.
I got charged taxes/duties on my order. I thought the shipping fee paid for that?
Unfortunately we do not pay for taxes/duties. Shipping fee only pays for shipping to your country. UPS shipping is our preferred method for international shipping. They will contact you by phone before delivering your shipment.