For Domestic customers (within the USA):
Unless noted, in stock orders ship within 1 to 2 business days. Most ground shipments take on average around 1-7 business days from the time it ships depending where you're located. (We ship from northern California)
For next day or 2 day shipments, we will still need 1 to 2 business days to process the order and for the carrier to pick up the package.
Without the shipping warranty, Qwerkytoys, Inc. is not responsible for lost or stolen packages. A shipping Warranty is available at checkout that will cover lost or stolen packages. (this coverage is provided by Guardia1).
For International customers (outside of the USA):
Unless noted, in stock orders ship within 1 to 2 business days. For any shipments, we will still need 1 to 2 business days to process the order and for the carrier to pick up the package.
Please note that you are responsible for all VAT (for EU customers), customs, duties, and taxes and that is NOT included with the shipping cost. Taxes and duties will be due prior to delivery.
To calculate possible duties and taxes, please visit:
https://www.simplyduty.com/import-calculator/
To calculate VAT charges (for EU customers only), please visit:
https://vatcalculator.eu/
Any package that is returned to us for non-payment of duties and taxes will be charged accordingly (includes duties and taxes and shipping costs both ways) before any refund will be processed.
